Frequently Asked Questions

You will be billed on the same day of each month you initially subscribed. Check your account in your subscription portal.

Cancel or pause anytime through your subscription portal, no questions asked. Your cancellation takes effect before your next billing date. If paused, your subscription will remain paused until you choose to resume it.

Yes, log into your subscription portal at any time to update your address, billing info or any other account details.

The print club is mailed with stamps to keep your membership cost as low as possible! So, unfortunately, there is no tracking on print club orders.

Sign up any time before the 4th of the month and that month’s edition is your first. Join on or after the 5th and your first edition will be the following month’s print.

Please allow up to 14 business days for UK delivery and up to 30 business days internationally. If it still hasn't arrived, drop me an email with your name, address and which edition you're expecting.

So sorry! Email me hello@izzydavisart.com with your name and a photo of the damage and I'll make it right.

I currently ship to the UK, Europe, USA, Canada, Australia, New Zealand, Singapore, Hong Kong, South Korea, Japan, the Philippines, Mauritius and Bermuda. If your country isn't listed, drop me an email at hello@izzydavisart.com and I'll see what I can do!

Unfortunately, not all of them; there just isn’t time to paint every race! Each month, I’ll pick one to paint (normally a race I really fancy capturing), and that’s the one members receive.

No! Your subscription renews automatically each month. You'll be billed and your print will ship without you needing to do anything. Log into your subscription portal to view your active subscription at any time.

Buy any time before the 4th of the month and that month's edition is their first. Buy on or after the 5th and their first edition will be the following month's print. Editions are posted in the second week of the month.

Yes. If you're outside the UK yourself, the gifting page shows you international pricing and you can buy it there as normal. If you're in the UK and the person you're gifting to lives abroad, the site can't work that one out on its own. Email me at hello@izzydavisart.com, tell me where they are, and I'll set it up by hand.

Theirs, both. The envelope is addressed exactly as you type it at checkout, so the shipping name and address need to be the person you're gifting to. Watch for your browser autofilling your own name into that box. Your own details are only used for payment and for the confirmation email.

Use your own name and address at checkout. The envelopes come to you and you pass them on, which some people prefer anyway, as it means handing over the first print in person.

Email me at hello@izzydavisart.com with your order number and the correct name and address. I run the postage list on the 5th of each month, so anything that reaches me before the 5th catches that month's envelope. After the 5th it is already addressed and on its way, so that one will arrive at the address you gave and you would need to pass it on. Every edition after it goes to the corrected address.

Nothing in the envelopes says who they're from, so that bit is down to you. Your order confirmation email has a link you can send over whenever suits, and it opens a page explaining what they've been given. There's no invoice or price anywhere in the parcel either.

No, nothing at all. You pay for every edition up front, so there's no account for them to create, no card for them to enter and nothing for them to cancel. All they do is open the envelopes.

It simply stops. There's no final charge, nothing rolls over into a subscription, and neither of you needs to cancel anything. If they'd like to carry on receiving them, they can join the print club themselves.

Yes, but place a separate order for each person. Checkout takes one delivery address per order, so two gifts bought together would both go to the same house. One order each keeps every gift with the right address.

All sales are final. Prints are made to order, so I'm unable to accept returns, exchanges or cancellations.

Prints are made to order and may take up to 7-10 business days to print and ship.

UK orders are shipped via Royal Mail and typically arrive within 5-7 business days.

Please allow up to 21 days for international orders. Shipping costs are calculated at checkout. Please note that standard international shipping is untracked.

Your individual prints and print club subscription ship separately, so you'll receive two packages. Don't worry if one arrives before the other.

If your order arrives damaged or incorrect, please contact hello@izzydavisart.com with your order number and photos. I'm happy to help!

All payments are processed securely via Shopify Payments, fully PCI compliant with HTTPS encryption.

If tracking shows delivered but your order hasn't arrived, please contact your local Royal Mail delivery office with your tracking number.

Your data is only used for order fulfilment and internal marketing purposes. It will never be sold to third parties.